Reference

Privacy Policy for Indonesia Accounts

At bso118, we keep your account record clear: you can check what we store before you finish account setup and enter the lobby, whether you are using slot…

Clear account recordSlot rooms and live tablesJakarta support queueLocal law applies

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What We Collect and Why

bso118 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect the details needed to run your account, check access, and answer privacy requests: name, contact number, login history, device signals, and the payment reference tied to DANA, OVO, GoPay, or QRIS. That record helps us confirm deposits, trace withdrawals, and resolve support cases without

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asking for extra data. When you open a slot room or a live table, the same rules apply. We keep records only for the period needed to operate the account, meet local record rules, and settle disputes. If you ask for an export, correction, or deletion,
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we will review the request after confirming ownership and local eligibility. Access to the service depends on local law and is available only where permitted.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Where to Send Privacy Requests

If you want help with a privacy request, we keep three routes ready: live chat, WhatsApp, and the email form inside your account. We use the same request trail for a user in Jakarta or elsewhere in Indonesia, so you do not need to repeat the whole story. After login, we may ask for a matching detail to confirm ownership before we change stored data.

Team online

Live Chat

Use live chat from the lobby or footer when you need a quick answer about stored data, device logs, or cookies. It is open 24/7, and we ask for your account name before we discuss details.

Send a WhatsApp message after login if you want a correction to contact details or a question about retention. Our team replies 09:00-22:00 WIB and may ask for one matching account check.

Email Form

The email form inside your account is useful for export, deletion, or access requests. We log the time it arrives, link it to your profile, and reply within one working day when local law permits.

SAFE HANDLING

How We Protect Your Data

We link privacy checks to the account you actually use, not to a blank form. On Android or iPhone, session cookies keep your language choice and login state stable, while device and…

Data Stored

We keep only the account fields needed to run the service: name, contact number, login record, and payment reference. That helps us match deposits and withdrawals without keeping extra details you did not provide.

Cookie Use

Cookies remember your session, language, and device choice so you do not need to reset them on every visit. You can clear them in your browser, and we will ask you to sign in again.

Device Checks

We log the browser, device type, and access time to catch unusual sign-in patterns. If you switch from Chrome on Android to Safari on iPhone, we may request a fresh sign-in.

Retention

Support chats, payment references, and access logs stay only as long as needed for account operation, dispute handling, and local record obligations. After that period, we remove or anonymise what we no longer need.

Request Changes

If your contact details or stored payment reference changes, send the request after login so we can verify ownership first. We then update the field, note the change, and keep a short audit trail.

Contact Route

For privacy questions, use live chat, WhatsApp, or the email form in your account. The same team handles each route, and they can explain what we keep and why, within the limits of local law.

Privacy Questions You Can Ask

These are the questions we hear before a new account opens or after a login change. If you want a copy of what we store, a correction to a contact field, or a check on how long a record stays active, you can reach us from the account page. We answer with the same privacy rules whether your session starts on mobile or desktop.

We store only the details needed for account operation: name, contact number, login history, device signals, and the payment reference attached to DANA, OVO, GoPay, QRIS, or bank transfer. That lets us verify requests and keep records tidy.

We keep the transaction reference, channel name, time stamp, and the account link used for the payment. We do not add extra payment notes that are not needed for verification, support, or local record rules.

Yes. Use live chat, WhatsApp, or the email form after login, and we will confirm ownership before we act. If local law allows it, we can send a copy or update the stored field.

We keep support logs, login logs, and payment references only for the period needed to run the account, handle disputes, and meet record obligations. When that period ends, we remove or anonymise what we no longer need.

Cookies help remember your session, but they stay tied to the browser you use. If you move from an Android phone to a desktop browser, you may need to sign in again for security.

Use live chat any time, WhatsApp from 09:00-22:00 WIB, or the email form in your account. We will answer with the same ownership check before we change stored data or send copies.

No. Access depends on local law and is available only where permitted. If your location is outside the permitted area, we will not complete the account step or a data request.

Privacy Policy for Indonesia Accounts

Where to Send Privacy Requests

Live Chat

WhatsApp

Email Form

How We Protect Your Data

Data Stored

Cookie Use

Device Checks

Retention

Request Changes

Contact Route

Privacy Questions You Can Ask

01 What data do you store when I open an account?

02 Do you keep my payment details?

03 Can I ask for a copy or correction?

04 How long do you keep my data?

05 Do cookies follow me from phone to desktop?

06 Who can I contact about privacy?

07 Is access available everywhere?

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